How Harbourside Communications, Inc. collects, uses, shares, and protects information across our integrated communication, automation, and AI-assisted services.
Harbourside Communications, Inc. (“Harbourside,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard information when you visit our websites, interact with our communications, or use our products and services (collectively, the “Services”).
This Policy applies to website visitors, prospects, customers, and any individual who interacts with Harbourside through calls, texts, emails, chat, forms, or other channels. If you do not agree with this Policy, please discontinue use of the Services.
We may update this Policy from time to time. We will post updates here and revise the “Last Updated” date above. If changes are material, we may provide additional notice (for example, by email or prominent notice on our site).
We collect information that you provide directly, information created through your use of the Services, and information collected automatically when you visit our websites.
Sensitive Information: We do not intentionally collect sensitive personal information (e.g., health data, government IDs, or financial account numbers) unless it is required for a specific service and clearly disclosed at the time of collection. Please do not submit sensitive information through general website forms unless specifically requested.
We use information for legitimate business purposes consistent with providing and improving the Services, including:
We do not use personal information to initiate unsolicited communications outside the context of consent or an existing relationship.
Harbourside may send SMS messages to users who have provided explicit consent. Users opt in by submitting their phone number through a web form, inquiry request, service intake, or other interaction where SMS consent is clearly disclosed. Consent is not a condition of purchase.
Messages may include responses to inquiries, service updates, appointment coordination, account notifications, and related communications requested by the user. If promotional messages are sent, they will include clear opt-out instructions.
Opt-Out: Reply STOP to opt out of SMS messages at any time. Help: Reply HELP for help, or contact us using the information in Section 12.
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes. Mobile information is shared only with service providers strictly necessary to deliver messaging services (such as messaging carriers and platform vendors), and only under confidentiality and security obligations.
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. Security measures may include:
No system can be guaranteed 100% secure. If we become aware of a data breach affecting personal information, we will notify affected individuals and relevant authorities as required by applicable law.
We retain information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and the purpose for which it was collected.
You may request deletion as described in Section 8, subject to legal and operational exceptions.
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or object to certain processing. You may also have the right to opt out of certain types of communications.
How to exercise rights: Email [email protected] with your name, contact information, and request details. We may verify your identity before fulfilling requests.
Our Services are not directed to children and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete the information.
If you access our Services from outside the United States, your information may be transferred to and processed in the United States and other jurisdictions. Where required, we implement appropriate safeguards for cross-border data transfers.
Our websites and Services may include links to third-party websites, integrations, or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information to them.
We may revise this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Services after changes become effective means you accept the updated Policy.
Questions, complaints, or privacy requests:
Harbourside Communications, Inc.
Email: [email protected]
Phone: +1 (302)205-4697
Mailing Address: Available upon request.
Thank you for trusting Harbourside Communications, Inc. with your information.