Experienced Professionals
We hire experienced professionals who understand business communications. Every task is handled with professionalism and attention to detail, allowing you to focus on strategic growth initiatives.
Trusted Since 2015
Never Miss Another Call
Professional answering services, virtual assistants, and AI-powered solutions trusted by over five hundred businesses nationwide. We answer ninety-nine percent of calls within two rings.
No Contracts
Cancel Anytime
HIPAA Compliant
500+Clients
99%Answer Rate
2Ring Average
24/7Available
Trusted by Leading Professionals
Home Services
Legal Associates
Realty Group
Tech Solutions
Construction/Roofing
Virtual Assistant Services
Dedicated professionals who integrate seamlessly with your operations
Seamless Integration
Your virtual assistant works within your existing technology stack including CRM systems, scheduling platforms, and communication tools. We adapt to your established workflows without requiring system changes.
Global Coverage
Access bilingual support and coverage across multiple time zones. Our United States and international teams provide scalable capacity that adjusts to your business requirements.
Flexibility
Month-to-month arrangements with no long-term commitments. Scale your support hours up or down as your business needs evolve, whether you operate a single location or manage multiple offices.
Answering Service
Professional call handling that reflects your brand standards
Professional Agents
Our trained professionals handle every call with the professionalism and courtesy your clients expect. Each interaction reinforces your brand reputation and client relationships.
Rapid Response
We answer calls within an average of two rings, ensuring your clients receive immediate attention. Every missed call represents a missed opportunity, which is why speed matters.
Transparent Pricing
Flat-rate per-call pricing provides predictable monthly expenses and typically delivers savings of up to seventy percent compared to traditional answering services. No hidden fees or surprises.
Scalable Solution
No contracts or long-term commitments required. We scale capacity to match your call volume whether you are launching your first office or expanding to multiple locations nationwide.
Calculate Your Potential Savings
Your Monthly Investment
$350
with Harbourside Communications
Rate per call:
$3.50
Monthly calls:
100
Typical savings vs. competitors:
25-50%
Service Plans
Transparent pricing with no contracts or long-term commitments
Answering Service
$.99/min
- Flat rate per-call
- No monthly minimums
- No membership fees
- Pay-as-you-go available
Save twenty-five to fifty percent
Get StartedVirtual Assistant
$5.25/hour
- U.S. or international options
- Ten to one hundred hours monthly
- No onboarding fees
- CRM and scheduling support
Digital Marketing
$49/month
- Organic and paid strategies
- Funnel development
- SMS and email campaigns
- Social media management
Enterprise
Custom Solutions
- Multi-location packages
- Dedicated account management
- Service level agreements
- Volume pricing options
Arcella AI Pricing
Comprehensive AI-powered solutions for businesses of every size
Arcella Chat
$49/month
Solopreneurs & Starters
- Unlimited User Seats
- 1 Funnel included
- 5,000 chats per month
- 50 reviews AI responses/month
- 50,000 words content AI/month
- CRM & workflow automation
- 1 Website included
Onboarding fee: $199
Get StartedMost Popular
Arcella Pro
$159/month
Growing Businesses
- Unlimited User Seats
- 1 Website + 3 Funnels
- Unlimited chats
- Unlimited reviews AI
- Unlimited content AI
- Premium AI & communications
- 1,000 inbound AI minutes/month
- 500 outbound dialer minutes/month
- 2,500 SMS credits/month
- 2,500 email credits/month
Onboarding fee: $499
Get StartedArcella Scale
$299/month
Agencies & Teams
- Unlimited User Seats
- 3 Websites + 10 Funnels
- Unlimited conversations AI
- Unlimited reviews AI
- Unlimited content AI
- Premium AI & communications
- 2,500 inbound AI minutes/month
- 1,500 outbound dialer minutes/month
- 7,500 SMS credits/month
- 7,500 email credits/month
Onboarding fee: $999
Get StartedEnterprise
Starting at $2,999/month
High-Volume & Custom Needs
- Unlimited User Seats
- Unlimited websites & funnels
- Unlimited conversations AI
- Unlimited reviews AI
- Unlimited content AI
- Premium AI & communications
- Custom inbound AI volume
- Custom outbound dialer volume
- Custom SMS credits
- Custom email credits
- Dedicated onboarding team
- Custom configuration
Onboarding fee: Starting at $2,999
Contact SalesAll plans include CRM, workflow automation, and premium support. Upgrade or downgrade anytime.
Trusted by 500+ Businesses
Professional service providers across industries rely on Harbourside Communications
AC
Aaron Caroon
★★★★★
Kurt was excellent to work with. He ensured we received the best pricing and remained available for questions throughout the process. We received our quote promptly and implementation was completed within one week.
MB
Marie Baldwin
★★★★★
Outstanding team. I can now focus on my core business activities without constant interruptions.
NA
NAAA
★★★★★
Exceptional call handling around the clock. They maintain consistent service quality regardless of time or day.
CJ
Crystal Jones
★★★★★
This service has been transformative for my salon and spa. As both owner and operator, I was stretched thin. Harbourside saves me hours every week and my clients never reach voicemail anymore.
JW
Jay Wolff
★★★★★
I highly recommend Harbourside Communications. Their service is thoroughly professional while maintaining a personal touch that reflects well on our brand.
BV
Becky Vincent
★★★★★
Exceptional service quality with a reliable team. Very pleased with our decision to partner with Harbourside.
DJ
Dominik James
★★★★★
Consistently impressed with the service quality. The team has gone above and beyond for several of my customers, providing truly exceptional support. Their customer service is first-rate.
NS
Nelani Summers
★★★★★
Extremely satisfied with the level of service provided. The team consistently goes above and beyond to ensure my clients receive comprehensive care. Very grateful for their dedication.
Frequently Asked Questions
Common questions about our services and engagement terms
No long-term contracts are required. We operate on a month-to-month basis, and you may cancel at any time without penalties or fees. Clients continue working with us because we consistently deliver value.
Our pay-as-you-go pricing model accommodates businesses with variable call volumes. You pay only for the calls we handle, with no monthly minimums or recurring fees for periods of low activity.
Your virtual assistant is dedicated to your account during your scheduled hours. They become familiar with your business operations, preferences, and workflows to provide consistent and personalized support that feels like an extension of your team.
Yes. Our digital marketing services encompass social media management, content creation, funnel development, email marketing, SMS campaigns, and comprehensive strategy development. We design integrated campaigns that work cohesively to achieve your business objectives.
Most clients complete onboarding and begin service within one week. We prioritize efficient setup processes that minimize disruption to your existing operations. For urgent requirements, we can expedite the onboarding timeline.
Yes. We maintain full HIPAA compliance and can manage sensitive healthcare information in accordance with all federal regulations. We provide Business Associate Agreements for medical practices and healthcare providers as required.
Limited Onboarding Availability This Month
Ready to Improve Your Business Communications?
Join over five hundred businesses that trust Harbourside Communications to manage their most important client interactions. Begin service within one week with no long-term commitment required.